Privacy Policy

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This Privacy Policy (the “Policy”) discloses the privacy practices for Virtu30 Telehealth Services through its 3rd party provider platform, Qure4u.com. The Qure4u, Inc. (“Qure4u”) secure online platform accessible via the Qure4u App and web interface (the “Platform”) and related services, including, but not limited to, Translation Services, Remote Patient Monitoring Services, etc. (collectively the “Services”). Qure4u is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of the Platform and Services.

You acknowledge that this Policy is in addition to the Platform and Services Terms of Use (“Terms of Use”), and by accessing or using the Platform and Services, you agree to be bound by the Terms of Use and this Policy (collectively the “Terms”). If you do not agree to these terms, please do not access, or use the Platform and Services.

Qure4u reserves the right to change this Policy at any time. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an E-mail to the E-mail address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid E-mail address as a registered user, review the Terms of Use and this Policy periodically and to be aware of any modifications. Your continued use of the Platform and Services after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

1. Types of Information Collected 

In order to better provide you with our numerous services, Qure4u collects two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using the Platform and Services.

Personally Identifiable Information:This refers to information that lets us know the specifics of who you are. When you engage in certain activities on the Platform and Services, such as registering for a membership, ordering a product or service, submitting content, for example, but not limited to, Health Data as defined in the Terms of Use, and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending us feedback, Qure4u may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to elect to engage in these activities, however, Qure4u may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), E-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the Platform and Services, you may be asked to provide a credit card number. Depending upon the activity, some of the information Qure4u asks you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. Qure4u gathers certain information about you based upon where you visit on the Platform and Services in several ways. This information is compiled and analysed on both a personal and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

2. Collection Methods and Use of Information 

Qure4u does not collect any Personally Identifiable Information about you unless you or a Registered Provider voluntarily provides it to us. You provide certain Personally Identifiable Information to us when you (a) use the Platform and Services, including, but not limited to, submitting Health Data as defined in the Terms of Use, (b) register for our services and register your E-mail address with us; (c) enter sweepstakes or contests sponsored by us or one of our partners; (d) sign up for special offers from selected third parties; (e) send E-mail messages, submit forms or transmit other information by telephone or letter; or (f) submit your credit card or other payment information when ordering and purchasing products and services on the Platform and Services. Qure4u may also collect information from you at other points on the Platform and Services that state that such information is being collected.

In addition, Qure4u may also collect, or our third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. Qure4u uses your IP address to diagnose problems with our servers, software, to administer the Platform and Services and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon on the Platform and Services.

Qure4u will primarily use your Personally Identifiable Information to provide our services to you, via the Platform and Services or otherwise, as required by our agreements with you. Qure4u will also use Personally Identifiable Information to enhance the operation of the Platform and Services, including the use of de-identified Health Data, fill orders, improve our marketing and promotional efforts, statistically analyse the Platform and Services use, improve our product and service offerings, and customize the Platform and Services’ content, layout, and services.
Qure4u may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. Qure4u may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms of Use and this Policy.

3. Release of Information 

Qure4u does not sell, trade, or rent your Personally Identifiable Information to others. Qure4u does provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. Qure4u and our service partners use your Personally Identifiable Information to operate the Platform and Services and to deliver services. For example, Qure4u must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on the Platform and Services; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.

Qure4u will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.

Occasionally Qure4u may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. Qure4u will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Qure4u fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. Qure4u reserves the right to report to law enforcement agencies any activities that Qure4u in good faith believe to be unlawful.

Qure4u may also provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related Platform and Services information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

4. Updating and Correcting Information 

Qure4u believes you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on the Platform and Services. You may also access and correct your personal information and privacy preferences by writing us at:

contact@qure4u.com or
Qure4u, Inc.
1401 Manatee Ave. W
Bradenton, FL 34205 USA

Please include your name, address, and/or email address when you contact us.
Qure4u encourages you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because Qure4u keeps track of past transactions, you cannot delete information associated with past transactions on the Platform and Services. In addition, it may be impossible to completely delete your information without some residual information because of backups.

5. User Choices on Collection and Use of Information 

Qure4u may, from time to time, send you E-mail or text messages regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, Qure4u may occasionally send you direct mail about products and services that Qure4u feels may be of interest to you. Only Qure4u (or agents working on behalf of Qure4u and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your account information to no longer receive such offers and mailings.

You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of the Platform and Services may not work properly in your case.

6. Security of Information 

When using the Platform and Services, you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. Qure4u recommends that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected Qure4u personnel and contractors have access to via password. Qure4u encrypts your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside the Platform and Services you will not be asked to select a password in order to view or modify such information.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while Qure4u strives to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Platform and Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

7. Cookies 

When you use the Platform and Services, Qure4u will store cookies on your computer in order to facilitate and customize your use of the Platform and Services. A cookie is a small data text file, which is stored on your computer’s hard drive (if your device permits) that can later be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to the Platform and Services. The cookies make your use of the Platform and Services easier, make the Platform and Services run more smoothly and help us to maintain the Platform and Services securely. You are always free to decline our cookies if your device permits, but some parts of the Platform and Services may not work properly in that case.

Qure4u may use an outside ad serving company to display banner advertisements on the Platform and Services. As part of their service, they will place a separate cookie on your device. Qure4u will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. Qure4u and our third-party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your device is logged onto, the area code and zip code associated with your device and whether you responded to a particular ad. Other advertisers may also place banner ads on the Platform and Services in the same manner as above, but Qure4u will not disclose any Personally Identifiable Information to them.

8. Privacy Policies of Third-Party Sites 

Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information Qure4u collects from you. Other websites accessible through the Platform and Services have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. Qure4u is not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on the Platform and Services may collect information about you when you view or click on their advertising through the use of cookies. Qure4u cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

9. Miscellaneous Privacy Issues 

You must be at least 18 years old to have our permission to use the Platform and Services. Our policy is that Qure4u does not knowingly collect, use, or disclose Personally Identifiable Information about visitors that are under 18 years of age.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e., your name, E-mail address, etc.) in the discussion forums or other public areas on the Platform and Services, that information, along with any information disclosed in your communication, can be collected, and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on the Platform and Services are accepted with the understanding that they are accessible to all third parties. If you do not want your comments in discussion forums to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you’re online.

If you have any questions about this Policy, security concerns related to the practices and/or technology of Qure4u, please contact us below:

Qure4u, Inc.
1401 Manatee Ave. W
Bradenton, FL 34205
Attn: Information Security Officer